Privacy Policy

Effective Date: 4/1/2025

At We Translate (hereinafter referred to as “we,” “our,” or “the app”), we prioritize the privacy of our users. This Privacy Policy (“Policy”) outlines how we collect, use, and protect your personal information when you access or use our app. This Policy complies with international data protection laws, including the General Data Protection Regulation (GDPR) and Google Play Developer Policies. By using the app, you agree to the terms described below.

1. Definitions

• Personal Data: Information that identifies you directly or indirectly (e.g., email, IP address).
• Non-Personal Data: Anonymous data that cannot identify you (e.g., aggregated usage statistics).
• Processing: Any operation performed on data (e.g., collection, storage, deletion).
• Controller: We Translate, responsible for determining how and why your data is processed.
• Processor: Third parties that process data on our behalf (e.g., analytics providers).

2. Information We Collect

2.1 Personal Data

We collect the following only when necessary:

• Contact Information: Email address (if voluntarily provided via support requests).
• Location Data: With explicit consent, to enable regional features.
• Device Information: Device model, OS version, unique identifiers (e.g., Android ID).
• Log Data: IP address, timestamps, and diagnostic data.
• Crash Reports: Technical details if the app crashes.

2.2 Non-Personal Data

Analytics Data: Usage patterns (e.g., session duration, features used).

Cookies/Tracking: Anonymous tracking via cookies or similar technologies (opt-out available).

3. How We Use Your Data

• Provide Services: Deliver translation features and personalize your experience.
• Analytics: Improve app performance and troubleshoot issues.
• Support: Respond to inquiries and feedback.
• Security: Prevent fraud and comply with legal obligations.

4. Legal Basis for Processing (GDPR)

We process data under:

• Consent (e.g., location data).
• Contractual Necessity (to provide app services).
• Legitimate Interests (e.g., analytics, security).
• Legal Obligations (e.g., record-keeping).

5. Data Sharing

We do not sell your data. We may share it with:

• Service Providers: Analytics tools (e.g., Google Analytics, Firebase), cloud storage, and crash reporting services.
• Legal Authorities: If required by law or to protect our rights.
• Business Transfers: In case of mergers or acquisitions.

All third parties are contractually bound to protect your data.

6. Data Retention

Personal Data: Retained only as long as necessary (e.g., account data until deletion).

Analytics Data: Up to 24 months.

Data is securely deleted or anonymized afterward.

7. Security Measures

We implement safeguards like encryption (SSL/TLS), access controls, and regular backups. While we strive to protect your data, no system is 100% secure.

8. Your Rights (GDPR)

You have the right to:

• Access, correct, or delete your data.
• Restrict processing or request data portability.
• Object to processing or withdraw consent.

To exercise these rights, contact us.

9. Children’s Privacy

Our app is not intended for users under 16. We do not knowingly collect their data. Parents may contact us to request deletion of unintentionally collected data.

10. International Transfers

Data may be transferred globally, but we use GDPR-approved safeguards (e.g., Standard Contractual Clauses).

11. Policy Updates

We may update this Policy. Significant changes will be notified via the app or email. The “Effective Date” at the top reflects the latest version.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out via the "Contact Us" section within We Translate.